Appointment reminder texts for pet groomers

A day in the life with NoShowText

Dogs are booked tight and prices are per visit, so a missed slot is a missed meal for you. Owners forget, and Google Calendar has sent no text reminders since 2019. A text the day before, with a one-letter way to cancel, opens the slot while you can still fill it.

Here is how a normal day runs once NoShowText is connected. Twenty-four hours before each appointment, your client gets a text from “NoShowText for Harbor Paws Grooming”. They reply C to confirm, R to reschedule or X to cancel, or they type a few words of their own. Two hours before, a second, shorter text goes out unless they have already confirmed, in which case they get a gentler note instead. If a client texts something like “running 10 late”, we pass it straight to your own cell, so “running 10 late” tells you whether to keep the next dog on schedule. At 5 pm you get one short summary of tomorrow: who confirmed, who cancelled, who has not answered.

What your client sees

This is the real 24 hour text, with a sample business name:

NoShowText for Harbor Paws Grooming: Your appointment is Tue Nov 4 at 3:00 PM. Reply C to confirm, R to reschedule, X to cancel. Reply STOP to opt out.

It starts with the business name so the client knows who is writing. It has one action, three one-letter answers, and the opt-out line. Texts go out between 8 am and 9 pm in the client’s time zone, never in the middle of the night.

Privacy for pet groomers

Reminders carry only your business name, a day and a time, and the reply keywords. They never include prices, a pet’s name or a coat condition. Clients can save the number and will always see the same one.

Setup in five minutes

Connect Google Calendar or Calendly, tell us where the owner’s mobile number sits in the booking (a line in the description works well for groomers), and add one consent sentence to your booking form. Both Google Calendar and Calendly work today. Nothing in your calendar is changed. After you connect, you get one text on your own phone saying you are live, and from then on every new booking is picked up on its own. If you ever need a quiet week, text PAUSE and reminders stop until you text RESUME, while client replies still reach you. A short settings page lets you set your business name, time zone, and the booking link clients get when they ask to reschedule.

Price

$39 a month, flat. There is a 14-day free trial, a card is needed up front, and you can cancel any time from the billing portal. There is no per-text cap.